1300 885 886 Independent Living Centres Advisory Service

Independent Living Centre


Contact Details:

Telephone: (03) 9362 6111

TTY: (03) 9314 9001

Fax: (03) 9687 1607

Email: ilc@yooralla.com.au 

Post: PO Box 1235, Robinson, VIC 3019.


Display Locations:

Braybrook:  Shop C1, Central West Shopping Centre, 67 Ashley Street, Braybrook VIC 3019.

Opening Hours:

9.00am to 4.30pm Monday to Friday.  

Blackburn:  54 Railway Road, Blackburn.

Opening Hours:

The Blackburn site is BY APPOINTMENT ONLY. Please contact staff at Braybrook to schedule a visit to the Blackburn site.

Our Services Include:

The Independent Living Centre is a service of Yooralla that provides information, advice and trial of independence equipment to enhance the quality of life for people with disabilities or age related difficulties. It is staffed by Occupational Therapists and Physiotherapists.


ILC Victoria has two equipment displays - one in the east (Blackburn) and one in the west (Braybrook) of Melbourne. The service to view the displays is free and is available at both centres. Clients need to ring and book a time to view the Blackburn centre, and are requested to phone Braybrook before visiting to check display product availability.

Booked appointments are required for more detailed enquiries / multiple areas of enquiry, and to view and trial complex equipment (mobility scooters, powered wheelchairs, hoists and beds) and a fee is charged.

Non-assist appointments are available free of charge for a treating therapist to come in with a client to trial equipment. We also provide guided tours of the Braybrook display centre for community groups.

Information and Advice:

A phone enquiry line is staffed by therapists with specialist equipment knowledge and is based at our Braybrook site. Phone 03 9362 6111 (national) or 1300 885 886 (Victoria only) or email ilc@yooralla.com.au

ILC Skills:

Our health professionals are qualified to deliver professional development training workshops on equipment and related topics to health professionals, university and TAFE students. Please contact us for further information and to make a booking.

Mobile ILC:

ILC Victoria travels state-wide with our large van specially fitted out and stocked with a range of display products. Our health professionals provide talks and displays for community groups and exhibitions, in metropolitan Melbourne as well as rural and regional Victoria, and can demonstrate a selection of equipment. 

Equipment Library:

The Equipment Library is a short term trial service, primarily offering children’s equipment. Equipment is loaned for one month which can be extended to a second month if the equipment is not reserved. Children’s seating, wheelchairs, standing frames and bathing and toileting are some of the items available for loan.

Community Weigh Scale:

A community weigh scale is available during visitor opening hours. Bookings are not required. This self-weigh station is wheelchair accessible and takes weights up to 300kg.


ComTEC offers services throughout Victoria to people with disabilities of all ages who have communication and technology needs. Our occupational therapists and speech pathologists provide professional advice on assistive technology for communication, computer access, learning and environmental control.

ComTEC Services Include:

Information and Advice:

A phone enquiry line is staffed by therapists with specialist equipment knowledge and is based at our Braybrook site. Phone 03 9362 6111 (national) or 1300 885 886 (Victoria only) or email comtec@yooralla.com.au

Individual Client Advisory Sessions:

ComTEC therapists provide consultation appointments for people and their support teams both at Braybrook and Blackburn as well as in homes, schools and at other services throughout Victoria. Based on the person’s goals, our health professionals demonstrate and help the person try a range of equipment and strategies that could meet their needs.

Short Term Hire Library:

Trying equipment at home can be critical to help decide on the most suitable option.  The ComTEC Electronic Equipment Library has a range of communication devices, computer keyboards, mice, switches and mounts available for short term hire.


Our health professionals can provide training in the operation and use of specialised communication, computer and environmental control equipment.


ComTEC staff run workshops for health professionals, teachers, other service providers and family members in the selection and use of computer and communication equipment.