A mobile network based emergency call system featuring a lightweight water proof transmitter worn as a pendant on a neck chain or on the wrist using a wristwatch strap. No internet or phone line is required. Designed to enable people who are at home alone to call for assistance when required. Monitored 24 hours per day with two way voice communication via base unit. Can be used in conjunction with optional MePACS Mobile Alarm for community use (see PR21683 for details).
General Details
Extra product information
Features:
• One button activation
• Pendants are waterproof
• No need to recharge pendant. Both the pendant and base unit have long life batteries of approximately 2 years. There is a low battery indicator on the base unit
• 24/7 assistance, emergency response centre based in Australia
• Automatic prioritisation of emergency calls
• Contact with you maintained for reassurance once emergency call received
• Includes neck or wrist pendant
• Base unit has a built-in speaker so access to phone not required
• No Internet or phone line required
• Includes all calls and contact with response centre
• No lock in contracts
• Optional daily well-being call service available
• Operates through the Telstra mobile network
Daily wellbeing call requires user to press the daily call button on the alarm unit between 6am and 11am each day. If not pressed MePACS will contact user to see if okay and put emergency plan into action if required.
Additional Specifications
Caution: Emergency Call Systems - '000'
It is important to be aware that 000 calls from automated devices (such as emergency call systems) cannot be guaranteed a response from the emergency services if they are unable to validate the condition, address and required response. It is therefore not recommended to program 000 into a non-monitored emergency call system (or autodialling system).
Caution: Emergency Call Systems - NBN
The planned National Broadband Network (NBN), if built as proposed, will replace the existing fixed-line copper telecommunications network. Telephone based emergency call systems supplied by companies who are members of Personal Emergency Response Services Australia (PERSA) are expected to work correctly when connected to the NBN. Please be aware that battery back-up time on the NBN will only work for a few hours during a power failure. Please ensure that your NBN customer equipment is set-up correctly to work with your emergency call system and that the Retail Service Provider (RSP) that you have selected to provide your broadband can support that set-up. If the NBN is rolling-out in your area, call your emergency call system supplier before you sign any contract for the NBN service so they can assist you to select an RSP that is likely to support the continued operation of your emergency call system over the NBN.
Extra product information
Accessories
• Key Safe. Safe storage for house keys in case of emergency.
• Additional Pendant. For two people living together.
• Mobile Alarm Unit. Can be used away from the home. Additional monthly cost.
• Arthritic Sleeve. For those with arthritis in their hands.
• Blower Switch. Wireless device to trigger the alarm by blowing or sipping.
• Jelly Bean. A 6 cm switch to activate the alarm.
• Hard Wired Smoke Detectors. Wireless interface and smoke detectors. Requires professional installation.
• Vibrating Pendant. Vibrates to indicate that the signal has been sent to the alarm unit. Comes with wristwatch strap and neck chain. Waterproof.
• Wall Mounted Waterproof Pendant. IP67 rated. Ideal to mount in the bathroom.
Manufacturer/Country
Contact supplier for details
Warranty
Contact supplier for details
Websites
- Medical Alarm Registry NBN Link - https://www.nbnco.com.au/residential/learn/device-compatibility/medical-alarms
- MePACS - Home and Mobile Alarms - https://mepacs.com.au/products/view/home-and-mobile-alarms-1
Maintenance
Refer to the supplier and manufacturer manual for maintenance instructions and safety warnings.
Models / Specifications
Model MePACS Home Alarm: Monitored wireless emergency call system
- Range of Receiver Unit 70 m - 100 m
Features
Contact listed suppliers to confirm features, options and models available.
Alarm
-
Emergency call system type:
- monitored
Testing Procedure
-
Emergency Call System daily test call:
- activated manually by the user
- optional
Set Up or Installation
-
Installation:
- pre-programmed
- Wifi
Receiver Unit
-
Receiver unit features:
- automatic low battery reporting
- battery back-up
- cancel button
- daily call button
- long life battery
- two way hands free communication
-
Receiver unit:
- requires mains power
- separate to the house phone
- wireless / 3G
Transmitter
-
Transmitter features:
- long life battery
- low battery indicator
- water proof
-
Transmitter options:
- pendant
- wrist band
-
Transmitter activation:
- press button
Suppliers (1)
Select a state below to view suppliers located in that state. Some suppliers may distribute to other states or nationally. Please click the supplier's name for more information on that supplier.
All Suppliers
Mt Eliza Personal Assistance Call Service (MePACS) (Frankston)
| Supplier Code | Price & Price Notes | Hire? | Repair? | Availability |
|---|---|---|---|---|
| 130.0 (Installation & equipment + $39.00/month monitoring fee + $6.00/month daily wellbeing call fee (4/7/18)) | unknown | unknown | On shelf |
VIC Suppliers
Mt Eliza Personal Assistance Call Service (MePACS) (Frankston)
| Supplier Code | Price & Price Notes | Hire? | Repair? | Availability |
|---|---|---|---|---|
| 130.0 (Installation & equipment + $39.00/month monitoring fee + $6.00/month daily wellbeing call fee (4/7/18)) | unknown | unknown | On shelf |
Standards
Some assistive technology needs to meet Australian or other standards. Standards may relate to materials, manufacturing, and installation. Products that meet Australian or international standards will have written certification. To find out if a product meets Australian Standards ask the supplier to show you the certificate. For more information about standards see http://www.ilcaustralia.org.au/Using_Assistive_Technology/standards_regulation
Disclaimer
Independent Living Centres Australia (ILCA) does not design or make products. ILCA cannot guarantee that all information given is correct. Prices shown are a rough guide. Some products may incur GST. Check with suppliers for up-to-date prices. The display of products at an ILCA centre, or details given in print, is only for your information. It is not a recommendation. You should always get professional advice when choosing products. The person choosing the product is responsible for their choice. ILCA takes no responsibility for people choosing equipment or services which will cause (or be alleged to have caused) loss or injury. You must follow the manufacturer’s or service provider’s instructions when using equipment or services.