Smart Caller Blue Phone HP5 and HP5-3G Emergency Call Telephone (PR05718)

https://ilcaustralia.org.au/products/5718

Blue Phone is a telephone based emergency call system that is based on the landline. It is NBN compatible and backup in a power failure is available via the 3G mobile network with the HP5-3G model. The Blue Phone comes in a Domestic model, for use as a non-monitored system with up to eight pre-programmed numbers. Alternatively, the Professional model is used when linked to a monitoring service. The system consists of a waterproof pendant that is worn on a lanyard or wrist strap, and a corded telephone with speaker. The telephone features volume control, hearing aid compatibility, large buttons including speed-dial picture buttons, battery back up, and talking calendar/clock function giving date, day & time. Other alarms can be linked to the system such as a smoke detector or PIR (activity) sensors.

General Details

Additional Specifications

Caution: Emergency Call Systems - NBN

The planned National Broadband Network (NBN), if built as proposed, will replace the existing fixed-line copper telecommunications network. Telephone based emergency call systems supplied by companies who are members of Personal Emergency Response Services Australia (PERSA) are expected to work correctly when connected to the NBN. Please be aware that battery back-up time on the NBN will only work for a few hours during a power failure. Please ensure that your NBN customer equipment is set-up correctly to work with your emergency call system and that the Retail Service Provider (RSP) that you have selected to provide your broadband can support that set-up. If the NBN is rolling-out in your area, call your emergency call system supplier before you sign any contract for the NBN service so they can assist you to select an RSP that is likely to support the continued operation of your emergency call system over the NBN.

Caution: Emergency Call Systems - '000'

It is important to be aware that 000 calls from automated devices (such as emergency call systems) cannot be guaranteed a response from the emergency services if they are unable to validate the condition, address and required response. It is therefore not recommended to program 000 into a non-monitored emergency call system (or autodialling system).

Extra product information

Transmitter
Is an optional product that can be worn as a pendant
Features
Water resistant, but if regular use in shower or bath regular testing required.
Range for transmitter is 80 metres indoors.
Remote answering and hang up from pendant.

Receiver Unit:
Console acts as a complete telephone with additional user features
Features
Large keypad buttons
Personalised photo display for auto dial numbers
One touch redial
One touch dial for eight preset numbers
Speaking clock with day and time announcement
Auto voice announcement to both the caller and the respondent.
Two way speech on professional model-can be later upgraded on domestic model at a small extra cost.
Voice alert is given if the handset is off the hook, line is disconnected or the pendant battery running low.
Hearing aid induction loop
Approx. 100 hour battery backup
Remote programmable
Compatible with wireless smoke detectors and intruder sensors
Option to add professional monitoring.
Adjustable volume handset and ring tones.
Programmable for a range of reminders including medication and meal times

Monitoring Options
Nominated persons monitoring: Direct dial one touch access to up to 8 preset numbers of family, friends and services - and all can be personalised with photos.

Suppliers state that "Emergency Call 000" services have given permission to be a programmed as a last number of contact on the professional model only with two way speak.

Call Centre Monitoring: Professional twenty four hour response centre number is programmed into the Blue phone.

Purchase Options
Purchase outright from supplier
No monitoring fees for domestic model
Upgrade to professional model for compatibility with professional monitoring
Ongoing fees to be paid for professional service monitoring

Factors To Consider

Considerations for Use
Large telephone buttons which may encourage ease of use for some users
Photo display to easily identify the person, user is calling. May aid persons with memory impairment.
Time and day voice announcement may assist a person to orientate the user to time
Amplification for hearing aid usage
Two way communication to talk directly with the user once the alarm has been activated with Professional model
Auto voice announcement that alarm has been activated for added reassurance
Answering and hanging up telephone calls and communicating hands free, may be useful for individuals who find it difficult to walk to the telephone or who get tired holding onto a telephone receiver
The Personal Alarm system can be programmed to accommodate other alarms including inactivity sensors, smoke detectors, infrared sensors. Useful for persons requiring additional monitoring to reduce risks of injury

Options

Blue Remote pendant enables the user to activate the Assist function .
Additional pendants are available
The Daily OK feature can be programmed to prompt the user to respond to the phone's 'activity confirmation' everyday by pressing the Daily OK button when an audible voice prompts them
Medication audible reminder can be set up
Professional monitoring available to those who have programmed a twenty four hour response centre for a fee
The BluePhone can be easily connected to other compatible home safety devices such as smoke detectors and intruder sensors, PIR movement detectors
Healthcare sensors such as pulse, blood pressure, breathing status with the professional model

Method of Use

A call is activated when any of the following occur:
the assist button is activated
the pendant is activated
the (optional) intrusion alarm is activated
the (optional) smoke alarm is activated

The unit is activated and begins to dial the first of eight telephone numbers of contacts that have been programmed. The blue phone will cycle through all the numbers in sequence until answered.
When received by the contact, a verbal message is given and requests the user to push two buttons on their phone. This allows the contact to speak and hear through their phone to the hands free speaker where the call has come from.

"Daily OK" or "Medication Times" sends a call if this function is not activated. The Daily OK feature can be programmed to prompt the user to respond to the phone's 'activity confirmation' everyday by pressing the Daily OK button when an audible voice prompts them.

Installation

System can be self installed. Instructions are provided (Blue force would rather install so that the device is guaranteed to work)

Manufacturer/Country

Smart Caller / Australia

Websites

Medical Alarm Register NBN Link - https://www.nbnco.com.au/residential/learn/device-compatibility/medical-alarms

Blue Phone HP5 - http://smartcaller.com.au/?s=hp5

Features

Alarm

Transmitter

Receiver Unit

Set Up or Installation

Testing Procedure

Models / Specifications

Model Domestic : Programmed as a non-monitored system

• Length Overall 200 mm
• Width Overall 190 mm
• Range of Receiver Unit 30 m

Model Professional: Programmed as a monitored system

• Length Overall 200 mm
• Width Overall 190 mm
• Range of Receiver Unit 30 m

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