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A personal emergency alarm system consisting of a water resistant pendant which is worn around their neck at all times, even in the shower. Operated over a mobile network. A "receiver"unit sits with the phone and connects to the phone line. In an emergency, a press of the pendant alerts the Response Centre which is staffed 24 hours / day, 7 days per week. An optional long range pendant is available in addition to the standard pendant.

General Details

Caution: Emergency Call Systems - NBN

The planned National Broadband Network (NBN), if built as proposed, will replace the existing fixed-line copper telecommunications network. Telephone based emergency call systems supplied by companies who are members of Personal Emergency Response Services Australia (PERSA) are expected to work correctly when connected to the NBN. Please be aware that battery back-up time on the NBN will only work for a few hours during a power failure. Please ensure that your NBN customer equipment is set-up correctly to work with your emergency call system and that the Retail Service Provider (RSP) that you have selected to provide your broadband can support that set-up. If the NBN is rolling-out in your area, call your emergency call system supplier before you sign any contract for the NBN service so they can assist you to select an RSP that is likely to support the continued operation of your emergency call system over the NBN.

Method of Use

Method of activation
• Press button on front of pendant for 2 or 3 seconds
• A 10 second alert will confirm the call
• The unit will automatically dial to the central monitoring service using a toll free number
• If the pendant is activated accidentally, there is a cancel button on the front of the unit. This will stop the unit dialling through if pressed
• If there is only one phone extension the system will automatically override the telephone if it is left off the hook.
• If there is more than one phone in the home, a Mode 5 socket or Local Disconnect Device can be arranged

Method of response
• An operator will talk directly with the user via the Vitalcall unit and will call the persons previously nominated to help in an emergency
• The operator will maintain voice contact with the user until help arrives

Options

Technical Solutions Victoria may be able to adapt this personal alarm to work with a switch system. Call Technical Solutions for more information.

Manufacturer/Country

Vitalcall / Asia

Warranty

Contact supplier for details

Websites

Maintenance

Refer to the supplier and manufacturer manual for maintenance instructions and safety warnings.

Models / Specifications

Model standard: one model only

  • Height 25 mm
  • Length 253 mm
  • Width 203 mm
  • Range of Receiver Unit 150 m - 300 m (normal range - open dwelling )

Suppliers (2)

Select a state below to view suppliers located in that state. Some suppliers may distribute to other states or nationally. Please click the supplier's name for more information on that supplier.

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All Suppliers

Blue Force (Tuart Hill)

Supplier Code Price & Price Notes Hire? Repair? Availability
Blue Assist P.O.A () unknown unknown

VitalCall Australia - National Coverage (, Salisbury)

Supplier Code Price & Price Notes Hire? Repair? Availability
VitalCall Eve 0.0 - 0.0 (Personal Emergency Response System with a free pendant & installation set up $144.13. Monitoring service fee & warranty $39.45 as of 12.01.2018) unknown unknown
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ACT Suppliers

VitalCall Australia - National Coverage ()

Supplier Code Price & Price Notes Hire? Repair? Availability
VitalCall Eve 0.0 - 0.0 (Personal Emergency Response System with a free pendant & installation set up $144.13. Monitoring service fee & warranty $39.45 as of 12.01.2018) unknown unknown
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NSW Suppliers

VitalCall Australia - National Coverage ()

Supplier Code Price & Price Notes Hire? Repair? Availability
VitalCall Eve 0.0 - 0.0 (Personal Emergency Response System with a free pendant & installation set up $144.13. Monitoring service fee & warranty $39.45 as of 12.01.2018) unknown unknown
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NT Suppliers

VitalCall Australia - National Coverage ()

Supplier Code Price & Price Notes Hire? Repair? Availability
VitalCall Eve 0.0 - 0.0 (Personal Emergency Response System with a free pendant & installation set up $144.13. Monitoring service fee & warranty $39.45 as of 12.01.2018) unknown unknown
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QLD Suppliers

VitalCall Australia - National Coverage (Salisbury)

Supplier Code Price & Price Notes Hire? Repair? Availability
VitalCall Eve 0.0 - 0.0 (Personal Emergency Response System with a free pendant & installation set up $144.13. Monitoring service fee & warranty $39.45 as of 12.01.2018) unknown unknown
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SA Suppliers

VitalCall Australia - National Coverage ()

Supplier Code Price & Price Notes Hire? Repair? Availability
VitalCall Eve 0.0 - 0.0 (Personal Emergency Response System with a free pendant & installation set up $144.13. Monitoring service fee & warranty $39.45 as of 12.01.2018) unknown unknown
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TAS Suppliers

VitalCall Australia - National Coverage ()

Supplier Code Price & Price Notes Hire? Repair? Availability
VitalCall Eve 0.0 - 0.0 (Personal Emergency Response System with a free pendant & installation set up $144.13. Monitoring service fee & warranty $39.45 as of 12.01.2018) unknown unknown
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VIC Suppliers

VitalCall Australia - National Coverage ()

Supplier Code Price & Price Notes Hire? Repair? Availability
VitalCall Eve 0.0 - 0.0 (Personal Emergency Response System with a free pendant & installation set up $144.13. Monitoring service fee & warranty $39.45 as of 12.01.2018) unknown unknown

Standards

Some assistive technology needs to meet Australian or other standards. Standards may relate to materials, manufacturing, and installation. Products that meet Australian or international standards will have written certification. To find out if a product meets Australian Standards ask the supplier to show you the certificate. For more information about standards see http://www.ilcaustralia.org.au/Using_Assistive_Technology/standards_regulation

Disclaimer

Independent Living Centres Australia (ILCA) does not design or make products. ILCA cannot guarantee that all information given is correct. Prices shown are a rough guide. Some products may incur GST. Check with suppliers for up-to-date prices. The display of products at an ILCA centre, or details given in print, is only for your information. It is not a recommendation. You should always get professional advice when choosing products. The person choosing the product is responsible for their choice. ILCA takes no responsibility for people choosing equipment or services which will cause (or be alleged to have caused) loss or injury. You must follow the manufacturer’s or service provider’s instructions when using equipment or services.